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  • Writer's pictureRayanne Armand

The role of service charge management agents

Code is a set of guidelines that provide guidance on best practices for managing service charge funds in residential properties.


One key aspect of the RICS Service Charge Residential Management Code is the role of service charge management agents. Service charge management agents are responsible for collecting, managing, and distributing service charge funds on behalf of the property owner or management company.


The RICS Service Charge Residential Management Code sets out several key responsibilities for service charge management agents, including:

  1. Ensuring that service charge funds are collected and distributed in a timely and transparent manner.

  2. Maintaining accurate and up-to-date records of service charge payments and expenses.

  3. Providing regular financial reports to property owners and tenants, including details of how service charge funds have been used.

  4. Ensuring that service charge funds are used in accordance with the terms of the lease and any relevant laws or regulations.

  5. Working with the property owner or management company to develop and implement a budget and financial plan for the property.

  6. Advising the property owner or management company on financial matters and helping to identify opportunities to save money or improve efficiency.

In summary, the role of service charge management agents is crucial in ensuring that service charge funds are managed effectively and transparently in residential properties. By following the guidelines set out in the RICS Service Charge Residential Management Code, service charge management agents can help to build trust and confidence with tenants and property owners and ensure that service charge funds are used in the best interests of all stakeholders.



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